At Adivashi Sri Maruthi, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please read our refund and return policy below:

Returns

We accept returns within [30] days from the date of purchase. To be eligible for a return:

• The item must be unused, in its original packaging, and in the same condition as when you received it.
• You will need proof of purchase (order confirmation or receipt) to complete the return.

How to Initiate a Return

• Please contact our customer service team at   support@adivashisrimaruthiherbalhairoil.com
•  to begin the return process.
• Provide your order number and a description of the issue with the product (e.g., damaged, wrong item, or dissatisfaction).
• Once your return request is approved, we will provide you with instructions for returning the item.

Return Shipping Costs

• For returns due to damaged or incorrect items, we will cover the return shipping costs.
• If you are returning a product for any other reason (e.g., change of mind), the return shipping cost is the responsibility of the customer.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved:

• Refunds will be processed to the original method of payment.
• Please note that it may take a few business days for the refund to reflect in your account, depending on your payment provider.

Exchanges

We currently do not offer direct exchanges. If you wish to exchange an item, we recommend returning the original item and placing a new order.

Damaged or Defective Products

We take great care in packaging our products, but if your order arrives damaged or defective, please contact us within [7] days of receiving your package.

• We will assist you in processing a return or offer a replacement at no additional cost.

Non-Returnable Items For hygiene reasons, we do not accept returns on opened or used products, unless they are damaged or defective upon arrival.

Cancellations

If you need to cancel your order, please contact us as soon as possible. We can only cancel orders before they have been processed for shipment. After the order has shipped, please follow our return process.